
I am a Professor of Human–Computer Interaction at the UCL Interaction Centre (UCLIC), where I lead the eWorkResearch Lab. I am an Honorary Professor at University of Bristol, UK and an Affiliate Senior Research Fellow at CYENS Centre of Excellence, Cyprus. My research sits at the intersection of digital work, human capability and wellbeing. I study how digital and AI-mediated systems reorganise work, and how they affect people’s attention, judgement, learning, expertise and agency. I am particularly interested in when automation removes unnecessary effort, when augmentation helps people work better, and when either risks undermining the capabilities on which good work depends.
My research on digital work examines how technologies shape planning, coordination, interruptions, hybrid work, scholarly practice, and the distribution of visible and hidden labour. I am interested not only in what technologies allow people to produce, but also in how they redistribute responsibility, control and accountability.
My work on human capability examines how interactive technologies shape what people understand, learn and are able to do. I study how people allocate attention and effort, develop strategies and skills, respond to feedback, and detect and recover from errors. This research considers both immediate interaction such as performance, decision-making and experience, and how technology use influences learning, habits, expertise and control over time. My current work extends these questions to human–AI collaboration and AI-supported knowledge work, asking how people can use AI effectively while retaining the understanding, judgement and cognitive engagement needed to check, challenge and take ownership of its outputs.
My research on wellbeing examines workload, recovery, work–life boundaries, mental health, inclusion and meaningful work. Across these topics, I ask how technologies can support effective performance while enabling people to work in ways that are sustainable over time.
Alongside my research, I have extensive experience in shaping culture and practice within higher and secondary education, and I have advised government on technology and wellbeing. I also work as an internal coach at UCL, supporting individuals navigating complexity, workload, and change. Drawing on my combined research, governance, and leadership experience, I help people align roles, values, and practices in ways that are both sustainable and effective.
Recent Publications
Workplace Coaching-Informed Opportunities for Designing New Personal Task Management Tool Features
AI Disclosure with DAISY
" If You're Very Clever, No One Knows You've Used It": The Social Dynamics of Developing Generative AI Literacy in the Workplace
“I’ve Become More Myself”: Challenges and Benefits of Engaging with ADHD Short-Form Video Content and Communities
The domestic operating system: an empirical investigation of digital technology and hidden work in the home
Funded projects
| 2025-2026 | From Hybrid Work to Hybrid Workforces: Rethinking Organisational Design for an AI-Augmented Future | UCL Data Empowered Societies | £78,736 | CoI |
| 2024-2025 | REPAIR: Redesigned Equitable Processes for Inclusive Research Funding | UKRI EDI Caucus | £104,973 | CoI |
| 2023-2025 | ASTRA – AI Solutions for Time-Restricted Academics | UCL Research Culture | PI | |
| 2023-2024 | Promoting Inclusive Research Practices | UCL Grand Challenges Special Initiative | £9,960 | CoI |
| 2023-2024 | Research Compliance Buddy | UCL Division of Psychology and Language Sciences | PI | |
| 2019-2022 | Conceptualising and measuring digital emotion regulation | Australian Research Council | AU$410,000 | CoI |
| 2020-2021 | Adolescent Mental Health and Development in the Digital World MR/T046864/1 | MRC | £100,679 | CoI |
| 2016-2021 | GetAMoveOn: transforming health through enabling mobility EP/N027299/1 | EPSRC | £923,685 | PI |
| 2015-2018 | Open3D: Collaborative Editing for 3D Virtual Worlds EP/M013685/1 | EPSRC | £712,097 | CoI |
| 2015-2018 | C-PLACID: Computational PLatform for Assessment of Cognition In Dementia EP/M006093/1 | EPSRC | £1,430,004 | CoI |
| 2014-18 | Media Multitasking in New Broadcasting System Content Experiences | EPSRC & BBC | £100,000 | CoI |
| 2014-2018 | ECLIPSE: Exploring the Current Landscape of Intravenous Infusion Practices & Errors 12/209/27 | NIHR HS&DR | £491,919 | CoI |
| 2015 | Life Swap Workshops | EPSRC via Balance Network | £3,280 | CoI |
| 2012-2015 | Citizen Cyberlab 317705 | EU FP7 | €3,400,000 | CoI |
| 2009-2015 | CHI+MED: Computer-Human Interaction for Medical Devices EP/G059063/1 | EPSRC | £5,792,050 | CoI |
| 2013-2014 | Digital Epiphanies EP/K025392/1 | EPSRC | £195,135 | PI |
| 2009-2014 | Healthy Interactive Systems in Healthcare EP/G004560/1 | EPRSC | £422,828 | CoI |
| 2009-2010 | Human-Computer Interaction’ methods to transfer usability and accessibility knowledge KTP 6938 | ESRC & the Technology Strategy Board with Paperstone | £116,856 | PI |
| 2005-2007 | A rational framework for modeling interactive search GR/T28225/01 | EPSRC | £122,692 | PI |
Teaching
I’m the module convenor for PSYC0288 The Digital Workplace. Prior to this I was convenor for PSYC0099 Serious and Persuasive Games. You can read about some of the games created by my students Emma Holliday and Naveed Janmohamed.
I previously convened on PSYC0101 Interaction Science. I co-edited one of the key texts for the module Research Methods for Human Computer Interaction: Cambridge University Press. ‘Research Methods for Human-Computer Interaction is a wonderful resource, for both students and practitioners, who need to take a scientific approach to the design of user interfaces. [….]’ Dr Alan Blackwell, Reader in Interdisciplinary Design, University of Cambridge Computer Laboratory.
I have also undertaken a number of external roles related to education:
- Extern at University College Dublin (2024- )
- Governor at Sandringham School, St Albans (2013-2024 , Chair of Governors 2018-2024 )
- External Examiner at University of York (2014-2018)
- External Examiner at Kingston University (2011-2014)
External Engagement
- Inaugural Chair London ACM SIGCHI Chapter 2025-
- Papers Chair for CHI2027 in Pittsburgh
- Member of the CHIWORK Steering Committee
- General Co-Chair for CHIWORK 2023 and Technical Programme Chair for CHIWORK 2022
- Member of the CHI Steering Committee from 2020, and Chair from 2026-
- Specialist Advisor to the Digital, Culture, Media and Sport Select Committee at the House of Commons for the Immersive and addictive technologies inquiry in 2019
- Member of the CHI PLAY Steering Committee
- Technical Programme Co-Chair for CHI2018 in Montreal and CHI2019 in Glasgow
- Doctoral Consortium Co-Chair and Subcommittee Chair for Understanding People for CHI2017 in Denver
- General Conference Co-Chair for CHI PLAY 2015 & 2016
- Associate Chair for CHI2015 and CHI2016
- Member of the EPSRC College
Enabling & Institutional Citizenship
- 2019-2024 Vice Dean (Equality, Diversity & Inclusion) in the Faculty of Brain Sciences
- 2017-2019 Athena SWAN lead for the Faculty of Brain Sciences
- 2015 Co-founder of Athena SWAN Psychology National Forum
- 2013-2017: Chair of the Athena SWAN self-assessment team in Division of Psychology and Language Sciences, achieving renewal of silver award on 2 occasions
- 2011-2014: Graduate Tutor in UCL Interaction Centre
- 2009-2017: Deputy Director of UCL Interaction Centre
- 2005-2012: Chair of the Board of Examiners for MSc Human-Computer Interaction
Podcasts, Videos & Popular Media Articles About My Research
- Podcast – EDI Chronicles at Brain Sciences: “We had great plans for EDI, but who was going to lead it?” (January 2026)
- Podcast from Changing Academic Life: Fresh Starts and Being Intentional (September 2025)
- Podcast – Public Health Disrupted: The Future of Work: Rethinking the 9 to 5 with Xand van Tulleken and Rochelle Burgess Season 5 Episode 4 Listen on: Acast | Apple | Spotify | SoundCloud (August 2025)
- Podcast from Reasons To Be Cheerful series with Ed Miliband and Geoff Lloyd: Straight To Voicemail – The Right To Disconnect From Work on spotify and apple podcasts (July 2021)
- Cited in 100+ news articles about our work comparing the effects of digital games and mindfulness apps on post-work recovery https://jmir.altmetric.com/details/63721827/news
- interview in BBC Science Focus magazine (April 2019)
- cited in What Would Happen If We Banned Emails At The Weekend? BBC Capital (Aug 2018)
- podcast from Digital Mindfulness series: Tech & Work Life Balance with Anna Cox (September 2017)
- video from Meet The Researcher series at UCL Psychology & Language Sciences (September 2017)
- quoted in new scientist (August 2017)
- podcast from Changing Academic Life series: family, work & strategies for making the changes we want (March 2017)
- quoted in Does Banning Out of Hours Email Increase Employee Engagement? (January 2017)
- quoted in the news.com.au – France introduces legislation giving workers the ‘right to disconnect’ (January 2017)
- quoted in the Guardian – French workers win legal right to avoid checking work email out-of-hours (January 2017)
- quoted in The Telegraph – French win ‘right to disconnect’ from out-of-hours work emails (December 2016)
- featured in The Psychologist – From the ZX Spectrum to smartwatches (April 2016)
- featured in Women at UCL: Presence and Absence (March 2016)
- video of talk given at Product Tank Managing Interruptions = Better Digital Product Design (July 2015)
- article in The Conversation The gamer in your life isn’t ignoring you, they’re blind to your presence (June 2014)
- article in The Conversation Rough day at work? Call of Duty can help you recover in The Conversation (June 2014)
- featured in in BPS Occupational Digest – Gamers find it easier to relax and detach from work (March 2014)
- featured in Mens Health Magazine – The Super Fun Way to De-Stress from Work(April 2014)
- article in The Conversation –Speed reading apps are great for snippets but not sonnets (March 2014)
- cited in Psychology Today’s article How to Avoid Your Five Most Common Memory Errors: Research-based strategies to stop making mistakes that can ruin your day (Oct 2013)
- featured in Times Higher Educational Who got that job? (July 2004)