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eWorkLife: Remote Working during COVID19 lockdowns

eWorkLife was a project that ran from 2020 in response to the sudden switch to remote working that was brought about by the COVID-19 pandemic.
We designed a self-reflection tool which aimed to help workers understand their remote working needs and provided personalised recommendations. This tool took the form of a brief survey, which included some open self-reflection questions and some validated surveys that were used to both help workers reflect on their work practices and provide recommendations to strategies they could adopt to help them adapt.
Our 3 step process
- Before you start, take some time to reflect on your work-life balance and what is it exactly you would like to improve. You can spend as much time as you want on this activity. Don’t know where to start? Click here to take part in our research project – we will guide you through a self-reflection exercise (10 mins) and provide you with guidance as to which strategies are most likely to work for you
- Select one or two strategies to start with and see how you get on. Remember, your time = your rules. If something doesn’t work for you, you can always revert back to old habits or try out new strategies. Click here to find an overview of the evidence-based strategies that can help you stay productive while working from home
- We know from psychological research that goal setting is really important in terms of changing a behaviour. A bit like setting an objective, it’s important to choose a clear and measurable goal. In order to help you stick to your new goal, we recommend you write down what you intend to try. You can also decide to share your commitment on social media, or just by talking to friends, family and/or colleagues. Keeping track of how are you going, and what is working, or not working is really important. Also, you will find that as time goes by, or situations change, you might want to revisit your strategies. Don’t be hard on yourself if you don’t achieve your goal. If that happens, set a more realistic goal and start again. It’s best to set small achievable goals than lots of different ones. Most importantly, make sure you give yourself a reward when you have achieved your goal! Those taking part in our research project receive additional support with setting goals to change their digital behaviours.
We have carefully chosen the examples of apps that are listed on this site and we hope you find them beneficial, however, unfortunately, we cannot be responsible for the information provided on other websites or in the apps listed.
- Index of Strategies
- Video content describing the strategies
- The science behind these strategies
- Feedback from people who have used our recommendations
Physical Activity during Lockdown
We were interested in how much physical activity people were engaging in – after the move to remote working erased the need to commute, the gyms closed and, for a period of time, even going out to exercise outside was only allowed once per day. We also wanted to understand the role of digital technology in helping people stay active during the lockdown.
We created a Physical Activity survey that was distributed on social media and through newsletters at University College London. The initial survey attracted a total of 390 participants who told us about their physical activity habits: how much time they spent exercising, commuting and sitting – before and during the lockdown and at the start of the survey, in May 2020.
We then sent out four weekly follow-up surveys, so that each week participants could tell us about the changes in their physical activity as well as their motivations and experiences of using technologies aimed to support activity, such as apps, online classes or step trackers. A total of 126 participants completed all five surveys.
We found that people who used digital activity trackers during lockdown demonstrated an increase in vigorous physical activity. This suggests that a robust exercise regime can be maintained even when access to gyms and classes is restricted and using digital activity trackers may facilitate it. On the other hand, we did not find the use of technology to be related with levels of sedentariness during lockdown. Moreover, although many people became more aware of the importance of physical activity during lockdown, problems with motivation and injury resulting from rapid changes in exercise routine, posed a challenge to staying physical active.
People
A team of researchers developed this project: Professor Anna Cox, Dr Sandy Gould, Dr Joseph Newbold, Dr Marta Cecchinato, Dr Anna Rudnicka and Dave Cook.
Publications
Rudnicka, A., Newbold, J., Cook, D., Cecchinato, M., Gould, S., & Cox, A.L. (2020). Eworklife: Developing effective strategies for remote working during the COVID-19 pandemic.
Newbold, J. W., Rudnicka, A., & Cox, A.L. (2021). Staying active while staying home: The use of physical activity technologies during life disruptions. Frontiers in Digital Health, 3, 753115.
Newbold, J. W., Rudnicka, A., Cook, D., Cecchinato, M. E., Gould, S. J., & Cox, A. L. (2022). The new normals of work: a framework for understanding responses to disruptions created by new futures of work. Human–Computer Interaction, 37(6), 508-531.
Gould, S. J., Rudnicka, A., Cook, D., Cecchinato, M. E., Newbold, J. W., & Cox, A. L. (2023). Remote work, work measurement and the state of work research in human-centred computing. Interacting with Computers, 35(5), 725-734.
Citizen Cyberlab and Citizen Science

An increasing number of research projects rely on data provided by citizen scientists and many of these projects collect personal information about the citizen. The Citizen Cyberlab project researched and evaluated on-line collaborative environments and software tools that stimulate creative learning in the context of Citizen Cyberscience. Beyond helping scientists execute laborious tasks, Citizen Cyberscience projects enable citizens to learn about science and take part in the more creative aspects of research. Little is known about the learning and creativity processes stimulated by such projects, even though millions of volunteers participate. Even less is known about how to optimize those processes.
In addition, we know very little about why a citizen scientist would decide to participate in a project or why they would decide to disclose or withhold their data. With data protection becoming one of the most socially salient issues and the focus of a recent legislative overhaul, it is important to understand the complexities of human behaviour in voluntary disclosure scenarios.
Publications
Rudnicka, A; Gould, SJJ; Cox, AL (2022). Citizen Scientists Are Not Just Quiz Takers: Information about Project Type Influences Data Disclosure in Online Psychological Surveys. Citizen Science: Theory and Practice [HTML] [PDF]
Rudnicka, A; Cox, AL; Gould, SJJ; (2019) Why Do You Need This? Selective Disclosure of Data Among Citizen Scientists. In Proceedings of CHI Conference on Human Factors in Computing Systems Proceedings. Paper #392 [PDF] [HTML]
Jennett, C., Kloetzer, L., Schneider, D., Iacovides, I., Cox, A. L., Gold, M., … & Talsi, Y. (2016). Motivations, learning and creativity in online citizen science. Journal of Science Communication, 15(3).
Eveleigh, A., Jennett, C., Blandford, A., Brohan, P., & Cox, A. L. (2014, April). Designing for dabblers and deterring drop-outs in citizen science. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 2985-2994).
Eveleigh, A., Jennett, C., Lynn, S., & Cox, A. L. (2013, October). “I want to be a captain! I want to be a captain!” gamification in the old weather citizen science project. In Proceedings of the first international conference on gameful design, research, and applications (pp. 79-82).
Iacovides, I., Jennett, C., Cornish-Trestrail, C., & Cox, A. L. (2013). Do games attract or sustain engagement in citizen science? A study of volunteer motivations. In CHI’13 extended abstracts on human factors in computing systems (pp. 1101-1106).
Improving Time Management in Academia through Better Time Estimation Support
This project investigates time management challenges in academia focusing on the extensive time spent on planning tasks and highlighting the need for effective time estimation tools.

The project’s objective is to identify and investigate the effectiveness of planning support tools that can help academics manage their time better. Initial studies involved diaries and interviews with academics, revealing that current AI tools are often underutilised, and that manual planning is still common. Indicating a need for more precise time estimation support.
A literature and technology review identified existing strategies for accurate time estimation. This informed the design of a time monitoring intervention. Overall, the research aims to develop and refine tools that support proactive and precise time management, enhancing productivity in academic environments.
People
This project is being developed by Yoana Ahmetoglu, supervised by Anna Cox and Duncan Brumby. Supported by MSc students Shermin Teoh, Andy Ying, and Akeisha Iskandar.
Publications
Y Ahmetoglu, DP Brumby, AL Cox (2024) Bridging the Gap Between Time Management Research and Task Management App Design: A Study on the Integration of Planning Fallacy Mitigation Strategies CHIWORK2024
Ahmetoglu, Y., Brumby, D. P., & Cox, A. L. (2021). Disengaged from planning during the lockdown? an interview study in an academic setting. IEEE Pervasive Computing, 20(4), 18-25.
Ahmetoglu, Y., Brumby, D. P., & Cox, A. L. (2021). To plan or not to plan? A mixed-methods diary study examining when, how and why knowledge work planning is inaccurate. Proceedings of the ACM on Human-Computer Interaction, 4(CSCW3), 1-20.
Ahmetoglu, Y., Brumby, D., & Cox, A. (2020, August). A Longitudinal Interview Study on Work Planning During COVID-19 Lockdown. Microsoft.
Ahmetoglu, Y., Brumby, D. P., & Cox, A. L. (2020, April). Time Estimation Bias in Knowledge Work: Tasks With Fewer Time Constraints Are More Error-Prone. In Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems (pp. 1-8).
ECLIPSE
ECLIPSE -Exploring the Current Landscape of Intravenous Infusion Practices & Errors- was a research project funded by NIHR (2014-2017) studying medication practices with infusion devices, to document the variety of existing practices and deliver recommendations for best practice in different situations. More details are available on the project website and on the NIHR site (including the research protocol).
CHI+MED
CHI+MED was a flagship project funded by the Engineering and Physical Sciences Research Council (EPSRC). The project ran for 6 years from late 2009 with initial funding of £5.7 million (EP/G059063/1).

The aim of the CHI+MED project was to transform the way in which interactive (programmable) medical devices are designed, bought and used, in ways that both prevent and reduce the consequences of medical errors. Our goal was to make the use of medical equipment safer, whether in hospitals or at home, and in so doing, to help to make the work of nurses, doctors, managers and device manufacturers save lives.
Some incidents involve errors with interactive medical devices such as infusion pumps that give drugs for treatment and pain relief, glucometers that measure blood sugar levels for people with diabetes, and vital signs monitors. In one study of medications through an intravenous (IV) pump, two thirds of the medications included at least one error.
These devices are intended to be used by people without extensive training. We are relying on them more and more, both in hospitals and by patients or their carers at home. It is vital that they are both reliable and easy to use.
If nurses, doctors or patients themselves misread the devices or make mistakes when setting up doses then this can, and unfortunately does, result in incorrect treatment, and can even kill.
We are focusing on the science and engineering of interactive devices to understand and solve these problems.